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Keeping it Simple

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Fight Rogue Movers with MoveRescue

In every industry, there are always two types of companies- the good ones and the bad ones. While there are a LOT of reliable moving companies that offer quality service, there are also some who are dubious, inefficient and downright illegal.

In the United States, 1.6 million people hire interstate movers each year. This spells a booming business for the industry. However, there are also an approximate 3,000 cases of moving fraud that happen on a yearly basis.  That’s 3,000 families that are scammed and cheated at a very critical time in their lives. 3,000 people who are left devastated.

That’s why MoveRescue was created.

What is MoveRescue?

MoveRescue is an industry-endorsed consumer assistance service that’s aims to stop notorious and dishonest interstate movers.

MoveRescue was created in November of 2003 as a way to provide assistance to consumers who have fallen victim to dishonest and unscrupulous moving companies. This non-profit organization is made up of a credible staff and knowledgeable attorneys who are ready to provide help to the victims.

MoveRescue is endorsed by some of the major organizations and companies in the moving sector. This includes the Federal Motor Carrier Safety Administration (FMCSA and the Better Business Bureau (BBB), as well as major transport companies like United Van Lines and Mayflower Transit.

What They Do to Help Consumers

MoveRescue does whatever it can to help the victims. In their website alone, ( they offer a lot of useful information that gives valuable consumer insights on what a legitimate company should charge, act, and perform. On the other hand, they also give clear guidelines (indications) on what moving fraud is and how to determine if you have been cheated or scammed.

MoveRescue also offers free advice on what consumers should do should they encounter problems in delayed shipments, damaged goods, and insurance problems.

MoveRescue’s Shipment Rescue Program is also another one of their very critical services. Together with their partner transit companies, they can fund all or part of a subsequent delivery in the case of an abandoned shipment or one that has been held hostage

In order for MoveRescue to successfully rescue a shipment, the following factors have to be present:

  • It should involve interstate transportation
  • The moving company is not a member of the AMSA (American Moving and Storage Association)
  • The carrier is threatening to abandon the shipment or hold the goods hostage
  • The customer should be willing to be (physically) present during the rescue and release

How to Contact MoveRescue

Does your shipment need rescuing? If you want to look up a suspicious moving company or if you want to report an incident that you experienced, you can contact MoveRescue at the following:


Phone: 800-832-1773

Fax: 636-349-7459

Mailing Address: MoveRescue

One Premier Drive

St. Louis, MO 63026


Written By
Ariane S

Expert Moving Advisor

Ariane is a proficient moving advisor. She has experience in corporate, individual and special relocations, and is well-versed in coordinating moves, packing tips and shipment estimations.
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